Work with us - Chicago Children's Choir

Thanks for your interest in working with Chicago Children’s Choir.

We’re currently hiring for the following position:

About Chicago Children’s Choir

For more than 60 years, Chicago Children’s Choir (CCC) has worked to inspire, unite and change the lives of youth through music. What began as a small choir in Hyde Park born in the midst of the Civil Rights Movement to foster racial understanding has since grown into a nonprofit with an international footprint that is Chicago’s premier arts education and performing organization. CCC serves every corner of Chicago’s 57 zip codes through a vast network of 140 choirs whose singers bridge cultural and economic divides to become ambassadors for peace.

In a traditional year, CCC provides transformative programs through partnerships with over 90 schools, 11 community-based after-school music programs, Dimension, an ensemble for singers with changing or changed voices, and the world-renowned Voice of Chicago choir. As a national and international touring ensemble, CCC has performed for dignitaries such as former President Barack Obama, Nelson Mandela and former Chinese President Hu Jintao and with artists such as Chance the Rapper, Yo-Yo Ma, Andrea Bocelli, Beyonce and Celine Dion.

Over the past year, CCC has thrived, creating high quality online programs and virtual content that brings hope and light to audiences across the globe.

CCC is a civic treasure and model for urban music education with more than 75% of youth able to access its programming free of charge.

Equal Opportunity Employment

Chicago Children’s Choir is an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, disability, or veteran status in admission or access to, or employment in, its programs and activities.


Data Manager

Position Description

The data manager helps synthesize the power of the Chicago Children’s Choir experience and nurture our community of singers, families, school partners, artistic collaborators and donors through a holistic information source. This person will be the lead project manager for the implementation and maintenance of a unified customer relationship management tool (Salesforce) and an internal champion for the benefits of thoughtful use of data. This individual collaborates with CCC Faculty to assess learning and growth of our program participants and share insights with singers, their families, educational partners and funders. The data manager will report to the Chief Operating Officer and work closely with all departments: Development, Marketing, Finance, Programs, Faculty. This role will be hybrid, with a few days a week in our offices in the Loop. 

Key Responsibilities

Responsibilities include, but are not limited to, the following:

Program Registration

  • Input, maintain and report program participant data
  • Ensure accurate attendance rosters for all programs
  • Create and maintain student directory
  • Work with Faculty to develop, implement, analyze and communicate assessments for program participants
  • Assist finance with payment reconciliation
  • Evaluate policies, procedures and best practices that relate to data management and reporting to identify areas where change will improve the efficiency of the team

Systems Administration

  • Serve as primary system administrator for Salesforce, customer relationship management system
  • Understand the needs and objectives of CCC’s functional areas and align the CRM configuration and processes to support them
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, creation of new fields, workflows, batch jobs and other routine tasks
  • Maintain apps for program registration, event management, email marketing, online fundraising tool, accounting software, and manage data feeds and other integrations with these platforms
  • Train new users and grow the Salesforce skill set across the organization
  • Act as liaison between users and Salesforce support and external developers
  • Keep abreast of new Salesforce features and functionality and third-party applications; identify opportunities for process improvements

Data Analysis

  • Regularly report on registration and student demographics for all program levels
  • Leverage business intelligence tools to better understand the CCC community
  • Contribute to improved understanding of the impact of CCC programs

Qualifications

  • Bachelor’s degree in a relevant discipline with at least 3-5 years professional experience
  • Strong understanding of Salesforce platform, with the ability to create configurations and customizations. Salesforce Administrator certification (ADM201 and ADM211) and experience with Salesforce NPSP and various Salesforce integrated apps (Pardot, Linvio) preferred.
  • Strong project management skills and attention to detail 
  • Understanding of content-based and skills-based arts assessments to measure student learning and social-emotional development 
  • Flexibility to work after regular office hours for concerts and events 
  • Experience or interest in the arts and passion for the CCC mission

“OTR” Life Experience: We know that many of your most character-building experiences — where resilience, grit and grace were required to persevere — do not show up neatly on a resume. So, we want to hear some of those “OTR” (“off the resume”) moments for you. In order to be on the CCC team, EQ (Emotional Intelligence) is not a nice-to-have…it’s a must. So, show us your EQ.

A Not-So-Fun Fact: We know research tells us that while men apply to jobs when they meet an average of 60% of the criteria, women and people of color tend to only apply when they feel they’ve checked every single box. If you are unsure that you’ve checked every box above, but you think you have what it takes to enhance the CCC as we grow our team, we want to hear from you.

Compensation & Benefits

Competitive salary with benefits for full-time employees including paid time off, medical, dental and life insurance and tax-deferred retirement plan.

How to Apply

Interested and qualified candidates should send a resume, cover letter and references to jobs@ccchoir.org, with the job title in the subject line.

No phone calls, please.

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Marketing Specialist

About the Role

Serving as a member of CCC’s marketing and communications staff, the Marketing Specialist will support a range of marketing efforts—from social media management to recruitment campaigns. You’ll play a core part in crafting and executing a digital strategy based on content and marketing trends. Keeping a close eye on analytics and your finger on the pulse of emerging trends, you’ll take a holistic and creative approach to content creation and execution, producing high quality content regularly for all CCC audiences in an array of formats. Fluency in Spanish desired but not required. This role will work closely and collaboratively with the Director of Marketing. This role will be hybrid, with a few days a week in our offices in the Loop. 

About You

  • You are a nimble creator with 2-3 years experience working in content creation and/or marketing (internships count)
  • You can work quickly and efficiently to produce a high volume of content in myriad forms without sacrificing quality—for you, the devil is in the details
  • You are constantly learning with an overall willingness to develop new skills
  • You are a solutions-oriented problem solver who can pivot when necessary to reach a team goal
  • You have some experience writing in long form (blogs, newsletters) as well as short form (social media copy) and consider yourself a strong writer—there is no format you can’t create for
  • You work well in an environment where no task is too big or too small
  • You are a highly collaborative, organized self-starter who’s excited to join our team
  • You’re hungry for an experience that will expose you to a vibrant range of marketing responsibilities that set you up for a diverse set of opportunities in the future

Responsibilities 

Responsibilities include, but are not limited to, the following:

Content Development & Copywriting 

  • Maintain regular posting schedule across Chicago Children’s Choir Instagram, Facebook, Twitter, and YouTube with guidance from our Director of Marketing 
  • Developing written & multimedia content across CCC’s platform—this includes, but is not limited to, social media, the website, newsletters, concert programs, org brochures, etc. 
  • Sustain a consistent and meaningful presence on CCC’s social media channels by regularly posting compelling content and actively monitoring and engaging with our audiences
  • Assist in executing email campaigns based on monthly marketing calendar, including drafting copy and coordinating optimization efforts such as A/B testing and list segmentation

Digital Strategy

  • Conduct monthly reporting on digital traffic, email performance, and social analytics to offer insights that optimize our digital strategy
  • Coordinate strategy, in collaboration with Director of Marketing, to maximize program registrations and concert ticket sales
  • Generate ideas to grow subscriber base/followership

Marketing Support

  • Maintain and regularly solicit edits for organizational websites
  • Prepare for and assist with on-site marketing activation at concerts and events, including signage and banners, table presence, distribution of printed materials, and other front of house needs 
  • Provide general support to the marketing department on an ongoing basis, which may include concert ticketing, maintaining photo and video archives, and other tasks as assigned

“OTR” Life Experience: We know that many of your most character-building experiences — where resilience, grit and grace were required to persevere — do not show up neatly on a resume. So, we want to hear some of those “OTR” (“off the resume”) moments for you. In order to be on the CCC team, EQ (Emotional Intelligence) is not a nice-to-have…it’s a must. So, show us your EQ.

A Not-So-Fun Fact: We know research tells us that while men apply to jobs when they meet an average of 60% of the criteria, women and people of color tend to only apply when they feel they’ve checked every single box. If you are unsure that you’ve checked every box above, but you think you have what it takes to enhance the CCC as we grow our team, we want to hear from you.

Compensation & Benefits

Competitive salary with benefits for full-time employees including unlimited paid time off, medical, dental and life insurance and tax-deferred retirement plan.

How to Apply

Interested and qualified candidates should send a resume, cover letter and references to jobs@ccchoir.org, with the job title in the subject line.

No phone calls, please.

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Neighborhood Choir Program Assistant

Opportunity

Program Assistants for CCC serve a vital role as part of our program team. They have
the unique opportunity to work with singers in Neighborhood Choir Programs throughout the city of Chicago, inclusive of families from a wide variety of racial, ethnic and socioeconomic backgrounds. Program Assistants are responsible for all non-musical aspects related to the Neighborhood Choir(s) to which they are assigned. Program Assistants work closely with the Conductor of their Neighborhood Choir to gather important information that is then communicated to singers and their families. Program Assistants are present for all rehearsals, concerts and events related to their Neighborhood Choir.

Program Assistants play a vital role to engage with the community that they serve. Currently, Chicago Children’s Choir has openings for Program Assistants in the following communities: Pilsen/Little Village, Albany Park and Bucktown; preference will be given to applicants who are familiar or connected to these communities. For Pilsen/Little Village, fluency in Spanish is highly preferred.

Chicago Children’s Choir Neighborhood Choir Programs

The Neighborhood Choir program provides beginning, intermediate and advanced
choral training to over 800 students with treble voices in 3rd grade and up through
programs in 12 Chicago neighborhoods. Neighborhood Choirs meet two times per
week with some programs having one weeknight rehearsal and one Saturday rehearsal
while others have two weeknight rehearsals. Program Assistants provide regular
coverage for all assigned choirs and attend all concerts and events. Office hours are
also scheduled in order to complete administrative tasks.

Key Responsibilities

Responsibilities include, but are not limited to, the following:

Community Engagement, Communication and Relationship Building

  • Be a strong advocate and ambassador for the mission and legacy of Chicago Children’s Choir by welcoming new families, maintaining strong relationships with current families, assisting with recruitment and attending community events.
  • Supervise singers before and after rehearsals to ensure all singers are safe and well-behaved.
  • Supervise singer arrival and dismissal at all rehearsals and concerts. Plan to arrive thirty minutes prior to rehearsal and leave thirty minutes after rehearsal ends.
  • Communicate regularly with community partners to ensure the best possible experiences for all stakeholders.
  • Send weekly emails to families with pertinent information such as schedules and upcoming events.
  • Assist with tour accounting and attend the annual tour in the Spring. Tours are National and usually span three to four days.
  • Distribute flyers for fundraisers, events and other CCC activities.
  • Communicate effectively with families in order to foster deep and meaningful relationships with CCC.
  • Maintain strong relationships with singers and families to ensure continued participation throughout the year. Give detailed reports when a singer discontinues participation.

Organizational Support and Administrative 

  • Collect and track registration and attendance and report updates to conductor and office regularly.
  • Create monthly calendars in a timely manner, submit to office and conductor for edits and distribute paper and digital copies to families.
  • Actively participate in weekly Program Team meetings
  • Communicate regularly with the Program Team to ensure equitable experiences amongst all programs.
  • Attend and assist with organization-wide events
  • Collect payments for tuition, fundraising and tour from singers, issue receipts and deliver to the main office. Keep accurate records of all transactions.

Qualifications

  • Passion for working with diverse youth ages 8-18 and for fostering deep and authentic relationships with their families and communities
  • Strong understanding of Google Suite, specifically Google Docs and Google Sheets
  • Experience working with children and youth from diverse backgrounds is preferred
  • Commitment to collaboration in a team, as part of a larger organizational staff and with families and community partners in a mission-driven environment
  • Dedication to anti-racism and equity.
  • Creativity, flexibility, self-motivation, energy and enthusiasm for this vitally important work

“OTR” Life Experience: We know that many of your most character-building experiences — where resilience, grit and grace were required to persevere — do not show up neatly on a resume. So, we want to hear some of those “OTR” (“off the resume”) moments for you. In order to be on the CCC team, EQ (Emotional Intelligence) is not a nice-to-have…it’s a must. So, show us your EQ.

A Not-So-Fun Fact: We know research tells us that while men apply to jobs when they meet an average of 60% of the criteria, women and people of color tend to only apply when they feel they’ve checked every single box. If you are unsure that you’ve checked every box above, but you think you have what it takes to enhance the CCC as we grow our team, we want to hear from you.

Compensation

Part-time hourly position.

How to Apply

Interested and qualified candidates should send a resume and cover letter to jobs@ccchoir.org, with the job title in the subject line.

No phone calls, please.

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